Fast & Reliable

Shipping Policy

Safe Delivery Across Kenya

At Toria’s Glam Haven, we are committed to delivering your jewelry safely, quickly, and reliably.

📍 Delivery Locations

We currently deliver nationwide across Kenya, including Nairobi and all major towns. No matter where you are, we’ll bring the glamour to your doorstep.

⏱️ Delivery Timeframes

Nairobi 1–2 Business Days
Outside Nairobi 2–4 Business Days

* Please note that delivery timelines may vary slightly depending on your exact location and order volume.

📦 Order Processing

  • Orders are processed within 24 hours after confirmation.
  • You will receive a confirmation message once your order is received.

💳 Payment Options

We offer flexible payment methods for your convenience:

  • M-Pesa: Secure pay before dispatch.
  • Cash on Delivery: Available in selected areas within Nairobi.

📞 Communication

Once your order is dispatched, our logistics team may contact you via phone or WhatsApp to:

  • Confirm your exact delivery details.
  • Coordinate the best drop-off time.

⚠️ Note: Please ensure your phone number is correct and reachable. Delays may occur due to unforeseen circumstances such as weather or courier issues.

“At Toria’s Glam Haven, your satisfaction matters. Every policy is designed to give you confidence in every purchase.”

Need help with your order?

Contact Support